Yes, this needs cleaning. It currently sounds generic, a little craft-fair, and some lines are claim-risky or off-brand. Here’s a stronger FAQ rewrite you can paste in.
Frequently Asked Questions
Where do you source your ingredients?
Wild Alaska Skincare is built around Alaska-grown and wild-harvested botanicals, including ingredients gathered and grown on the Kenai Peninsula. We also use glacier silt, Alaskan honey, and carefully selected cosmetic ingredients chosen for texture, stability, and skin feel.
Are your products 100% natural?
No, and we do not pretend they are.
We use Alaska botanicals, plant oils, butters, clays, minerals, and modern cosmetic ingredients when they improve the formula. That means better texture, better stability, safer preservation, and a more consistent product on your skin.
How are your products colored and scented?
Color may come from botanicals, clays, minerals, or cosmetic-grade micas, depending on the product.
Scent may come from essential oils, fragrance oils, or both. Each is chosen with skin feel, formula performance, and the overall scent experience in mind. We keep scent intentional, not overpowering.
Do you offer fragrance-free options?
Yes. Some products are available fragrance-free for customers who prefer a simpler routine or have scent sensitivities.
Are your products vegan?
Some are, some are not. Certain formulas may contain ingredients such as beeswax, honey, or tallow. Each product page lists the full ingredients so you can choose what works best for you.
Are your products suitable for all skin types?
Our formulas are made for skin that feels dry, tight, dull, reactive, or harder to keep comfortable. Many customers with changing skin use them well, but every person’s skin is different.
We recommend patch testing any new product before full use, especially if your skin is sensitive or reactive.
Can your products be used with retinol, vitamin C, SPF, or other skincare?
Yes. Wild Alaska Skincare is designed to layer into the routine you already use.
Our core method is simple: cleanse, hydrate, seal. These products help support daily moisture, softness, cushion, and comfort alongside the rest of your skincare routine.
Are your products safe for pregnancy or breastfeeding?
Some products contain essential oils or ingredients you may personally choose to avoid during pregnancy or breastfeeding. Please review the ingredient list and check with your healthcare provider if you have concerns.
What does “small batch” mean?
Small batch means we make products in limited quantities so each batch can be watched closely from formula to finish. It keeps production hands-on, fresh, and controlled without making the brand feel homemade or casual.
How often do you make new batches?
We make new batches regularly based on demand, season, and ingredient availability. This helps keep inventory fresh without overproducing.
What makes Alaskan botanicals special?
Alaska plants grow through short seasons, long daylight, cold air, and demanding conditions. We use them because they are part of this place and because they bring a beautiful, grounded character to the formulas.
Where do you ship from?
All orders ship from Alaska, USA.
How long does shipping take?
Most U.S. orders arrive within 5–7 business days after shipping. Because we ship from Alaska, weather and carrier delays can sometimes add a little extra time.
Do you ship internationally?
Not at this time. We currently ship within the United States only.
What is your return policy?
Because these are personal care products, we do not accept returns. Please review the full Return Policy before ordering.
If something arrives damaged or there is an issue with your order, contact us and we’ll help.
How do you package your products?
We use glass, tins, and recyclable plastics depending on what best protects the formula. Packaging is chosen for product integrity first, with sustainability considered wherever possible.
What should I do if I experience irritation?
Stop using the product right away. If irritation continues, contact a healthcare professional.
You can also reach out to us so we can help identify which product or ingredient may not be a good fit for your skin.
How can I contact you?
Use our contact form or email us directly. We’re happy to help with product questions, routine help, or order issues.